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Version: v2.4.x LTS

Gathering information to troubleshoot Zowe Application Framework

Gathering information to troubleshoot Zowe Application Framework

If you need to contact a support group for Zowe, they will likely need a variety of information from you to help you. This page details a list of items you should gather to the best of your ability to provide to your support group. You may also find this list useful for independent troubleshooting.

Basic information​

Please review the list of information needed for general server support

Javascript console output​

When the web UI such as the Zowe Desktop or Apps inside it have an issue, the root problem may originate from either server-side or browser-side behavior. In addition to the server logs, the browser logs should be gathered. They can be accessed by opening a browser's web developer toolkit. Most browsers allow this via pressing F12.

Read more about it here.