Troubleshooting Zowe Explorer

As a Zowe Explorer user, you may encounter problems with how the VS Code extension functions. This article presents known Zowe Explorer issues and their solutions.

Before reaching out for support

1. Is there already a GitHub issue (open or closed) that covers the problem? Check Zowe Explorer Issues.

2. Review the current list of Known issues in documentation. Also, try searching using the Zowe Docs search bar.

3. Collect the following information to help diagnose the issue:

   • Zowe Explorer and VS Code version installed.

   • Node.js and NPM versions installed.

   • Whether you have Zowe CLI and the Secure Credential Store (SCS) Zowe CLI plug-in installed.

     Note: Zowe CLI V2 does not require the SCS plug-in to manage security. Security is now managed by Zowe CLI core functionality.

   • Your operating system.

   • Zowe Logs, which usually, can be found in C:\Users\userID\.zowe\zowe\logs.

Use the Slack channel to reach the Zowe Explorer community for assistance.